I love that they are trying to move in a positive direction to please their customer base. The number one thing I hear when people complain about a day on Mt Bachelor is "it wasn't worth it" However, this does not just refer to money. It also refers to a waste of time and effort. So, discounts for poor weather are a great step in the right direction but we also need the chairs to keep moving and the slopes to be well groomed, etc. Also, I agree w/Clairvoyant... It's going to be an issue trying to predict conditions as they change so suddenly. What might work better is someone handing out vouchers for the restaurant/bar when the chairs are down, or stamping tickets with an extra 'free day' when we get rained out. I honestly don't see why they have a problem giving refunds/partial refunds for horrible conditions... It's easy to determine who's taking advantage and who's sincere by scanning the ticket and seeing how many runs they did before they asked for a refund. Movie theaters give refunds when people walk out of a bad movie early. Restaurants remove charges when the diner doesn't like something. What's the difference?
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