jomamame | The Source Weekly - Bend, Oregon

Member since Jul 14, 2009

Contributions:

  • Posted by:
    jomamame on 07/14/2009 at 7:35 AM
    I love that they are trying to move in a positive direction to please their customer base. The number one thing I hear when people complain about a day on Mt Bachelor is "it wasn't worth it" However, this does not just refer to money. It also refers to a waste of time and effort. So, discounts for poor weather are a great step in the right direction but we also need the chairs to keep moving and the slopes to be well groomed, etc. Also, I agree w/Clairvoyant... It's going to be an issue trying to predict conditions as they change so suddenly. What might work better is someone handing out vouchers for the restaurant/bar when the chairs are down, or stamping tickets with an extra 'free day' when we get rained out. I honestly don't see why they have a problem giving refunds/partial refunds for horrible conditions... It's easy to determine who's taking advantage and who's sincere by scanning the ticket and seeing how many runs they did before they asked for a refund. Movie theaters give refunds when people walk out of a bad movie early. Restaurants remove charges when the diner doesn't like something. What's the difference?